FAQ

What types of payment do you accept?

We accept VISA, MasterCard, PayPal and Viabill.

VAT:
No VAT will be added.

Is there free return shipping?
No, it costs DKK 39 if you choose to use our return portal, which you can find HERE

Can I change or cancel an order I've just placed?
Unfortunately we cannot change orders that have been paid and processed, we work super fast :) , if you have ordered by mistake, you can return it via our returns portal HERE .


When will my order be shipped?
Orders are processed from Monday - Friday, during office hours, excluding public holidays. We always aim to ship your order as quickly as possible.


How can I exchange a subject?
We do not offer exchanges, BUT you can return your purchased goods via our return shipping link HERE , it costs DKK 39, you can then place another order for the desired goods and sizes. Once you have received confirmation via email that your returned item has been processed and your refund has been issued, you are ready to shop again.

How much does shipping cost and how long does it usually take?
Transit times vary by country and shipping service. Go to Shipping & Returns for detailed information.

Refunds can only be issued to your original payment method and will be made within 14 days of SafariGirlz receiving the item.

You have up to 14 days to send your goods back.

SafariGirlz does not accept returns in damaged or worn condition, must be in the condition you received the item in, unused, unwashed and with all original tags attached. Swimwear and bodysuits must have original linings intact.

Shipping is non-refundable, except in cases where we have made a shipping error.

Unique items & Limited editions

We work with small designers and many handmade items, therefore there may sometimes be limited quantities or there may be some waiting time until the item is back, you can be notified by email when the item is back in stock.


Which size should you choose?
All items have a size guide / size info. If you are in doubt, please write to us at: info@safarigirlz.dk

Do you ship to my country?
Yes, we deliver worldwide.


If you have any questions, don't be shy, contact us at: info@safarigirlz.dk